There are two scenarios; choose your scenario from the following:
NOTE: FieldEngineer processes the funds transfer transactions in two batches each week on Tuesday and Friday after 2:00 PM EST. You will receive the funds transferred from your Field Engineer account to your bank/PayPal/Payoneer account either on Wednesday or on Saturday, depending on the day you initiated your transfer.
If neither scenario matches your case, either contact our customer support center at [email protected], or create a ticket in the application under your profile settings: select Customer Support, and create a ticket by selecting Submit a Complaint.